ElevenLabs and Better.com Demonstrate AI Loan Agent Betsy™ Success in Mortgage Automation
INDUSTRIAL IOT
ElevenLabs released a case study on Better.com, showcasing the use of AI loan agent Betsy™ to automate mortgage conversations. This technology has led to a 41% reduction in origination costs and a 100% increase in lead-to-lock conversion by 2025, enhancing borrower experience while maintaining compliance. Better.com transitioned from a speech-to-speech model to a modular pipeline with ElevenLabs' technology for improved reliability and efficiency.

Feb 26, 2026, 9:52 PM