Article

Motswako Office Solutions, a leading Ricoh South Africa partner, is shifting its focus from hardware sales to automation and measurable outcomes. The company has acquired various customer portfolios from Ricoh as part of its strategy to enhance operational efficiency and customer value.

Motswako aims to reduce manual processes and improve visibility over costs through managed services that integrate devices, software, and cloud services. This transition is influenced by compliance demands and a trend toward long-term, outcome-based contracts.