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Staples Canada has overhauled its e-commerce fulfillment process by introducing autonomous mobile robots (AMRs) in its facilities. The company transitioned from a traditional picking system to a more modern approach, partnering with Locus Robotics to enhance productivity and employee experience.

The first deployment occurred at a smaller fulfillment center, focusing on employee collaboration with the new technology. Following its success, Staples Canada expanded the rollout to its largest center near Toronto, resulting in doubled productivity and improved training efficiency.