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Tactful AI, an Egyptian customer experience platform, has raised $1 million in a Pre-Series A funding round co-led by Foras AI and M Empire. The company achieved over 100x growth in platform usage in the past year by focusing on product-market fit and collaborating with enterprise customers.

The funding will support growth in Egypt, expansion into EMEA markets, and increased R&D investment to enhance its AI capabilities. Tactful AI serves customers like Elaraby Group and Raneen across various sectors.